What quality of work do you execute?

We pride ourselves on delivering top-teir quality workmanship. We work alongside the finest and most professional trades in Queensland. Your satisfaction is our priority, we strive to exceed expectations with our exceptional service and attention to detail.

How does Quantum Maintenance Services Australia gain access inside the property?

We will organise entry before the service date for us to gain access to your property. This will be organised with the owner of the property, tenant or rental manager.

Hoarding & Hazardous policy?

If your property is deemed hazardous and not in a 'normal' environment, then our terms of service have the right to be breached.

Not satisfied with the job? We have a 100% Customer Satisfaction Guarantee!

Our Satisfaction Guarantee represents our commitment to providing you with the best service. Should you have a concern with our service you have received, we will work with you to make it right.
Here’s our procedure:

• Call within 48 hours of your service and provide us with details of your concerns and/or issues.

• Photos of concerned areas may be required prior to revisit.

• Our team will return to your home and address the areas of concern.

• After this, if you still have concerns regarding the service, we will closely review this with our upper-management and provide you with an appropriate outcome.

What should I do if I need to regretfully cancel my appointment with Quantum Maintenance Services Australia?

Should you wish to cancel your appointment with Quantum Maintenance Services Australia, we will need to know 7 days prior to the service date. Otherwise, you will be invoiced and obligated to pay the full amount of the invoice.

What if there is breakage or loss inside the property?

If there is a breakage or loss during your interaction with our business, as per Quantum Maintenance Services Australia's policy. A notification of such an event must be made to Quantum Maintenance Services Australia within 48 hours of service by email or phone.

How long will it take to clean my property?

Generally, it depends on the condition of your home and the size. However, as a ball-park figure, we equal the number of rooms you have to hours the job will take.

Do I need to be there when you service my property?

There is no need for you to be present while we make your home fresh! It’s your choice to stay around or go out and take advantage of your free time.

What don't you offer?

Cleaning of Chandeliers, Light Bulbs, Bio-hazards, Hoarding, Animal Waste, High Reach Areas(More than 2 step ladder), Putting dishes away, Exterior Windows, Large furniture moving, and Large scale trash disposal.
Major structural repairs or renovations, tree lopping of trees greater than 1 story, plumbing and electrical work.

Is Quantum Maintenance Services Australia pet friendly?

We love pets! However, please make mention to us if there are any pets on the property for us to let our friendly staff know.

I want to have my property cleaned by Quantum Maintenance Services Australia, How do I book?

You can book over the phone or just send through an email to info@qmsaustralia.com